How can we help?

Browse the FAQs below — most questions are answered there. If not, log a support ticket and we'll look into it.

Frequently asked questions
⏱ Response time: We aim to resolve issues within 5–7 business days. For urgent matters, email us directly at support@vindlance.com.
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We aim to get back to you within 5–7 business days.

Enter the tracking number you received when you submitted your ticket (e.g. VIN-AB3X9K).

Enter your dispute reference number (e.g. DIS-AB3X9K). This was included in the confirmation email sent when your dispute was raised.